- Arrive early. You'll get a chance to be assigned to one of the better jobs. Working behind the counter is the best place to be. You're less likely to be emptying ashtrays if you're in the cash counting room.
- Dress wisely. Wear comfy walking shoes and clothing that will help you fit into the blue collar crowd you'll be mingling with. Expect that the clothing will still smell like smoke after many washings, so don't wear your favorite stuff.
- Mouth shut, eyes open. Don't ask too many questions of players or staff. They'll tell you everything that you need to know.
- Pick your day carefully. Saturdays and Sundays are busiest. Mondays are Senior's Day so it's also busy. The 20th of the month is the day that Family Allowance cheques come out. If you want to be busy and have the time go quickly, pick one of these days. If you prefer a slower pace, stay away from these days.
- Don't wish the players 'Good Luck.' For some reason, they hate that.
- Dress warm. You'd think a room full of old smokers would have the heat cranked right up, but for some reason, they like it cold in there. Make sure you at least have long sleeves.
- Order 'cooked' food on your break. As the volunteer shifts start right after work (and over the dinner hour), you are allowed to have a dinner break with dinner paid for, courtesy of the community association. Make sure that whatever you order is cooked long before it reaches the short order kitchen. Just warming stuff up is their specialty.
- Wash your hands before eating. Obvious, but critical to your health in this situation.
- Have eyedrops waiting at home.
I guess I shouldn't be too hard on these folks - after all, I buy mutual funds.